Talk to the people who would build it
No account manager, no discovery call to book another discovery call. You describe how orders reach you today, and a developer tells you the shortest path to a working store.
If we are not the right fit for your project, we will say so and point you somewhere better. That costs us a lead and saves you a quarter.
The one question that tells us most
How do orders reach you today? A shop counter, WhatsApp screenshots, a phone call from a dealer, an existing site that nobody maintains. That answer shapes the whole project more than a feature list does.
Four fields to start. We ask the detailed questions once we have read what you sent.
We read every enquiry ourselves and reply within one working day. If it is urgent, call or WhatsApp +91 88620 92781.
Shaniwar Peth, in the middle of old Pune
Close enough to sit across the table from most of our clients. We meet at your office or warehouse just as often, because seeing how dispatch actually works tells us more than a call ever will.
Two minutes of preparation makes the first call far more useful. If you have any of these to hand, mention them:
- Roughly how many products you sell
- Whether every customer pays the same price
- Which systems it must connect to, such as Tally or an ERP
- Whether product photos and descriptions already exist
From your message to a costed proposal
Four steps, and you can stop at any of them. Nothing is billed until a written scope is agreed and signed.
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You get a reply
Within one working day, with two or three questions that actually affect the shape of the project.
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A scoping conversation
Half an hour on a call, or an hour at your office if the workflow is complicated. No charge for this.
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A written proposal
Itemised by module with a platform recommendation, a timeline, recurring costs and what is out of scope.
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You decide
Cut lines, defer a phase, or take the proposal elsewhere for comparison. All of that is fine by us.
Before you get in touch
Anything else, just ask on WhatsApp. A short question gets a short answer, not a sales call.
Do you charge for the first conversation?
No. The scoping conversation and the written proposal are free. The exception is a marketplace or a large custom platform, where genuine discovery takes weeks of work. In that case we quote a paid discovery phase separately and tell you before we start, never after.
We are not in Pune. Can you still work with us?
Yes. Most of the work happens on calls and WhatsApp regardless of where you are. Being in Pune helps most on B2B projects where sitting with a sales team or watching dispatch genuinely changes what we build. If your project is that kind and you are far away, we will tell you what we would lose by not visiting.
What is the smallest project you take on?
A single store on a good theme with a clean product list is a perfectly normal project for us, and often the smartest place to start. What we will not do is take on a job so small that it needs a rebuild in six months. If that is where you are, we will say so and suggest what to do first.
Can you fix or take over an existing site?
Often, yes. We start with an audit of the code, the plugins, the hosting and the data. Sometimes the honest answer is that repairing it costs more over two years than rebuilding, and we will show you the reasoning rather than just asserting it. Bring whatever access you have, even if it is incomplete.
Will you sign an NDA?
Yes, and it is a reasonable thing to ask for. Send yours or we can provide a standard one. We also will not publish your project as a case study without written permission, which matters if your pricing structure or dealer network is commercially sensitive.